The Review Profiles Handbook

First pass · What to drop

Data flows outward from aggregators, therefore an error at the source reappears in places nobody submitted to.

Data Drift: The Slow Leak in Local Search

Keep the record current, revisit it before each campaign, and most local problems solve themselves. More frequently than not, a business seldom disappears from local results overnight; it fades as its records go stale. Listing audits repeatedly show the majority of profiles carry at least one contradiction.

Practitioner surveys show clean-up work pays back fastest for dental practices. Claim what exists before creating anything new; duplicates are harder to remove than to avoid, particularly for a newer business. Even therefore, none of this replaces a decent website; it makes the one you have easier to find.

Directory entries


Why Mismatched Opening Hours Costs More Than It Looks

On the other hand, get the facts to agree, and voice assistants will do the rest without being asked. The data from most clean-up projects suggests the gap between a tidy profile and a neglected one widens in a rural catchment.

Handle the high-authority sources by hand and batch the long tail afterwards, particularly for a newer business.

It's unglamorous work with an unusually reliable return. Anything unverifiable should be removed rather than corrected.


How to Prioritise the Clean-Up

The businesses that win here aren't the loudest, only the most consistent. By contrast, this is maintenance work, and maintenance work only fails when it stops. The order matters: cross-verify first, then document, and only then submit anywhere new.

The finish line isn't perfection; it's a profile that nobody has to argue with. By contrast, record the canonical version of the primary category somewhere the operations team can find it. Across a large sufficient sample, the correlation between clean data and position in the local pack is hard to dismiss.


What Actually Counts as a Citation?

Unlike content, citations don't need to be original; they need to be identical.

Umber Archive Group

A misplaced service area costs more in a dense market across a city than it does in a quiet one, particularly for a newer business.

Rowan Local

Listing Hygiene: A Working Routine

Notes on location pages

Verifying Without Breaking Anything

The work sits awkwardly between marketing and administration, which is why it gets skipped. Keep a change log; six months on, nobody remembers which field was edited or why.

Anyone who has run a bulk audit knows more than half of the problems trace back to a single unclaimed profile. For veterinary clinics, discovery still begins in a map or a directory more frequently than on a homepage. At the same time, give one person the logins and one document the truth; ambiguity is what causes drift.